Where's my order confirmation?

It may take up to 2 hours to receive an email confirming your order. Please also make sure to check your spam and junk email folder.

How to check if the order has gone through:

For account holders:

• Log in to your account and view your order history. The order will be listed if it went through successfully.
   

For Klarna or PayPal payments:

• Check your Klarna or PayPal account for an invoice associated with the order.
   

For credit card payments:

• Review your credit card statement for a pending transaction matching the order amount.

If you have checked and are still unsure whether your order went through, please contact our customer service team for assistance.